If the message from logs is TLS encrypted, one has to enable syslog TLS on sensor parameters config page. This can be done by following the steps below:
- Go to system
- Go to Sensors
- Select the appropriate sensor that has to me modified
- Click the Edit button (Pencil Icon)
- A new window named- Edit Sensor Parameters will open
- Click the Toggle on button to turn on syslog TLS enabled
The below screenshot shows the button
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